IT SUPPORT & TECHNOLOGY CONSULTANCY
YORK BASED BUSINESS IT SUPPORT & ENABLING ACTIVITY
WORKING WITH YOU
Choose GENIUS to support all of your technology requirements, from new business tech setup to IT support for your growing operation. We consult on new projects and changes that can help improve your efficiency, implementing new technologies that drive success. The support we offer is slick and efficient, with quick responses and solid solutions. No messing around, just reliable service to keep your operations running smoothly.
YOUR SUPPORT TEAM
Assistance from a professional Managed Service Provider like Genius is a cost-efficient way to have an on-hand IT support department without the need to employ full-time staff. This is especially beneficial for smaller businesses that don’t require a dedicated IT team. Alternatively, if you have an internal IT department, they can easily become overwhelmed with the workload as your workforce and network expand. Having a third-party support provider helps balance the load, ensuring smoother operations without the strain on in-
OUR CLIENTS
We work closely with larger organizations that may need something simple, such as holiday cover, or those requiring assistance with secondary offices in our region. Our services extend to major clients like ESSO and the MOD, where we support larger projects and provide expert guidance. Whether it’s temporary support for internal teams or ongoing services for larger operations, we are equipped to handle diverse and complex IT needs across different industries.
PROACTIVE
We love meeting new and existing clients both face-to-face and via MS Teams to discuss requirements, explore where we can help, and provide expert advice. Our IT and technical support services cover everything from emerging technologies to third-party service provisions, including managed backups, cloud services, and antivirus solutions, just to name a few. Whatever your needs, we’re here to ensure you have the right technology in place to succeed and stay secure.
NETWORK DESIGN & BUSINESS INFRASTRUCTURE
Genius IT Solutions offers comprehensive business network and network design services tailored to meet the unique needs of your organisation. From secure, high-performance Wi-Fi setups to expertly configured network hardware, we ensure seamless connectivity and reliability across your entire operation. Our solutions also include VPN cross-site configurations, enabling secure, efficient communication between remote offices and teams. Whether you're looking to optimise your current infrastructure or build a custom network from the ground up, our team of experts designs, implements, and supports solutions that enhance productivity while safeguarding your business data. Trust Genius IT Solutions to provide scalable, cutting-edge network solutions that empower your business to grow with confidence and stay ahead in today's fast-paced digital world.
BUSINESS GRADE EMAIL PROVISION
Email has been a key communication tool in business for many years and continues to play a vital role. Today, it is complemented by a multitude of other services and offerings. The beauty of the Microsoft suite of products lies in its ability to provide all the services your business needs in one place—communication, storage, protection, and much more. Migrating to Microsoft 365 can unlock numerous opportunities and drive efficiency beyond expectations. Email services are essential to any business and seamlessly integrate with the broader IT support framework.
OFFICE 365 & MICROSOFT SERVICES
Genius has the expertise to create, maintain, and manage all your email domains through our preferred offering of Microsoft Office 365. This includes managing employee mailboxes, setting up mailing groups, and backing up email data to the cloud using the latest protection technologies. Genius serves as your Data Management partner and on-hand hosted service professionals. We partner with Microsoft to provide Office 365 services and Acronis to ensure comprehensive protection against data loss. Our services include managing customer data, user management, and data backups. We believe our clients should focus on what they do best while we ensure their technology systems run smoothly, are fully protected, and remain up-to-date. Learn more about our antivirus solutions and backup partnerships for additional details.
MS TEAMS & ONLINE COLABORATION
Remote working has become the ‘norm’ for so many companies over the last few years, but wether you’re working at home of in the office, personal video conferencing, chat systems have become the best and easiest way to communicate! Microsoft Teams is past of the Microsoft 365 software family and we’re experts at setting this up for our clients. Let’s connect for a simple demonstration. Just as us for an invite. SharePoint / OneDrive / Cloud Storage We help many businesses move away from either local data storage on a server or even from a just collection of files on a single computer. When businesses recruit or grow they often need a robust method of storing data in a smart and efficient way where multiple users can access and have protection against loss or even user error. SharePoint can give you an engaging and dynamic front end to your data storage while OneDrive does the hard work syncing between devices.
VOIP PHONES FOR BUSINESS / UNLIMITED IVR OPTIONS & VOICEMAIL SERVICES
We handle the complete implementation and support of VoIP phone systems designed to suit your needs. We can configure full phone systems and dispatch them "Ready to Go" for self-connection or hand-deliver and install them efficiently and swiftly onsite. A Professional Phone System for Your Business, Using the Latest Technology VoIP (Voice over Internet Protocol) phone systems are ideal for small businesses. In fact, more than one-third of all businesses are now using a VoIP phone system, with the vast majority of those being businesses with fewer than 50 employees. With VoIP, voice data is sent via an Internet connection rather than through a traditional phone jack. Reasons to Go VoIP: • Reduced cost compared to traditional phone systems • Tons of features! (Voicemail, virtual receptionists, call forwarding, call recording, on-hold music, voicemail-to-email, conference calling, video conferencing, instant messaging, call screening, missed alerts, call logs, and more) Low maintenance and Mobile integration—ideal for home/remote workers
ENABLING HYBRID & HOME WORKING
Remote working is a key aspect of the modern workplace. The ability to securely access any device from any location while maintaining an in-office level of productivity ensures the reliability of business operations. At Genius, we achieve this with the implementation of a few amazing tools:
• Cloud collaboration (Office 365 or Google Workspace)
• Remote desktop connections (Microsoft RDP, TeamViewer, Google Remote Desktop)
• Cloud storage (On-site, Dropbox, OneDrive, Google Drive)
Editing documents, amending projects, presenting key information, and having a unified, reliable system for storing all this data is the most efficient way to work.
Get in touch to learn more or receive a free demo.
DSE ASSESSMENTS - HEALTH & SAFETY
If your organization has display screen users, you must carry out suitable and sufficient display screen equipment (DSE) assessments for those users. Our consultants can assist with conducting, monitoring, and supporting DSE assessments to ensure your people are safe at work.
MAXIMUM PROTECTION FOR YOUR ORGANISATIONS DATA - GDPR - BREACH MITIGATION
Both of these provisions are essential for all businesses. Equipment, software, and data MUST be protected from loss, damage, or external threats. Protect yourself with only credible, professional solutions. At Genius, we partner exclusively with the best of the best when it comes to antivirus and managed backup solutions.
AVAST BUSINESS CLOUD CARE - ANTIVIRUS
Stop using a home license style AntiVirus program or even free software in the workplace. Instead, let Genius help you implement a managed solution where we can remotely monitor your devices and be alerted if you are targeted. We have worked with Avast as a partner for several years now and hold their product offerings in high regard. The protection provided by Avast Cloud Care is customisable and licenses are cheaper than many competitors.
ACRONIS MANAGED CLOUD BACKUP SOLUTIONS
Acronis Cyber Protect Backup solutions are incredible! Easy to use services give total protection against data loss for you business. Genius can advise, setup and manage the perfect backup plan for your data, which could be an on-premis server or cloud based data. We also offer Microsoft 365 backup services with Acronis to ensure even SharePoint and your users are well protected. Backup Solutions through Acronis are very reasonably priced and can be setup and configured in a short timeframe by the Genius Team.
